Chelsea & Shelly - Testimonials

Chelsea and Shelly were wonderful to work with. We felt very comfortable knowing they know the market and ins and outs of home buying. We would absolutely recommend Urban Elm to our family and friends!

Chelsea, Shelly, and Gabby answered all of our questions quickly, were very knowledgeable, and made our home buying experience great!

Being first time homebuyers, we had many questions and they were very responsive & timely. They helped guide us and worked hard to ensure we were giving our offer our best shot. And in the end, our offer was accepted!!! This would not have been possible without them and we are so grateful we stumbled upon them! We could not recommend them enough to anyone looking to purchase a home.

Once they figured out what my family and I were looking for in a home they were quick to narrow my search down. They really made the home buying experience a breeze in this new Market era. And the closing gifts were vey thoughtful and made me feel more appreciated!:)

I had a list of things I definitely needed to have in my next place, and they delivered plenty of great options. In a tough market with over asking offers, they were open, honest, and gave great advice. They will help you find the right place to call home.

! They helped us find our forever home and coordinated the process seamlessly even with us out of state. Highly recommend Urban Elm!

They were very responsive and patient and both very knowledgeable. It was very helpful to have them in this market in what is already a stressful situation. They were both quick to answer all of our (mostly my) questions, and I had a lot! They were always both so calm and reassuring, which helped us be calm and be able to relax as well. We would HIGHLY recommend them to anyone looking for their next home, first home, extra home and selling their current home!

They were very responsive and set up many showings in a timely manner!

I had no idea what I was doing or really even looking for as a first time home buyer. She made the process a lot less scary. She explained what things meant in paper work and what was important to look at with a home. Chelsea worked with our schedules to view homes and was always helpful and cheerful when we looked at homes (even in the rain, sorry for that Chelsea!). She was excellent and I highly recommend her.

We recently closed on a house with them after months of looking for just the right home. They took all of our concerns into consideration and were available at a moments notice for showings and to answer questions we had. They were personable and cared about us as people and not just their clients. Thank you Shelly and Chelsea for all you do!

We needed that kind of drive in a realtor and appreciated there responsiveness to getting us into homes quickly. They helped us better understand what we both liked by asking the right questions when we were looking at homes. They also made it clear that they were solely helping us find a home, not trying to sell us a home. When we had questions about a property, they found the answers for us. The only thing that got confusing at times was who we needed to contact since they work together and seemed to have different roles. It was not always clear who we were to contact. We would recommend them to anyone looking for a home in the greater Milwaukee area.

They helped us sell our first home and purchase our current home. They were very responsive and patient and both very knowledgeable. It was very helpful to have them in this market in what is already a stressful situation. They were both quick to answer all of our (mostly my) questions, and I had a lot! They were always both so calm and reassuring, which helped us be calm and be able to relax as well. We would HIGHLY recommend them to anyone looking for their next home, first home, extra home and selling their current home!

They are very responsive, easy to work with, flexible, honest, and reliable. I will be using them in the future for my other real estate needs. Highly, highly recommend!

These ladies are simply amazing and made the process so easy and fun. My husband and I can be a hassle, but Chelsea and Shelly never missed a beat with us and ultimately helped us find our forever home :D We are so appreciative of their knowledge, flexibility, patience and laughter along our home-buying and selling journey!

We recently closed on a house with them after months of looking for just the right home. They took all of our concerns into consideration and were available at a moments notice for showings and to answer questions we had. They were personable and cared about us as people and not just their clients. Thank you Shelly and Chelsea for all you do!

She was incredibly knowledgeable and professional and guided me in every step of the way. With any large commitment of this capacity it can be a bit nerve racking and I am so fortunate she made this transition so smooth and I highly recommend her. She puts people first and is ALWAYS available. Also if I would be in a situation where I wanted to move Chelsea would be the first person I call.

Prompt communication! We plan to use Chelsea again in a few months when we list our home.

She is friendly and helpful with pointing out a variety of things that we, as new homeowners, wouldn't have necessarily paid attention to. I would highly recommend her helping out with your home!

Chelsea took care of the smallest of details in an efficient manner,Provided us with a list of comparable properties in the very immediate area. Chelsea was a pleasure ton work with in every way. John And Linda Leonardelli.

They answered all my questions and concerns and helped me find financing options that worked for my budget. I highly recommend them to anyone wanting to purchase a home.

If you’re looking for real estate agents who are very informative, super responsive, honest and always goes above and beyond then look no further. Buying a first time home, we really didn’t know anything about all that goes in to it but Chelsea and Shelly understood exactly what we were looking for and literally taught us about the market and how to be strategic. Thanks to them we have found our beautiful dream home that we were looking for with a price that we’re comfortable paying. I can’t thank them both enough and if you’re thinking about working with them.. DO IT!!! It will be the best decision that you will make :)

First buying a condo in WI from Oregon without visiting and then selling that condo six years later. Chelsea is great. She visited the property, dealt with inspections and guided us through the buying and selling process.

Both Shelly and Chelsea always support timely, friendly and informative, everything went smoothly according to the plan. I would be happy to recommend them to all.

Being first time homebuyers, we had many questions and they were very responsive & timely. They helped guide us and worked hard to ensure we were giving our offer our best shot. And in the end, our offer was accepted!!! This would not have been possible without them and we are so grateful we stumbled upon them! We could not recommend them enough to anyone looking to purchase a home.

They offered perfect advice to help my dad's home sell quickly and over asking price! When it came to finding our new place they really helped direct us from finding it, to financing, through closing. Super profession, knowledgeable and friendly!

She helped us through our first home buying purchase process and we love the home that we found. She is super patient and loved showing us homes. She even had a teammate schedule several viewings when she was out of town. We loved her cheery personality, her obvious knowledge and love of her job and her passion to help her customers. I couldn't recommend Chelsea more! If you're in the market to buy a home, connect with Chelsea today!!

As first time home buyers we had a lot of questions and Chelsea was a great resource. She knew the area well and helped us look for red flags we w ouldnt have noticed. She was always quick to respond and flexible with our schedules. I would definitely recommend chelsea!

They did a good job vetting the homes they showed to me, provided me with useful information through the offer and closing process, and was very responsive to the questions I had throughout.

As first-time buyers, we were thrilled with their exceptional service. They were incredibly responsive, always available to show us homes, and guided us through the offer process with ease. Thanks to their expertise and dedication, we found our dream home and closed quickly. Beyond their professional skills, Chelsea and Shelly are genuinely sweet people who made the entire experience enjoyable. Highly recommend!

I am so glad that my husband and I randomly decided to go to an open house one afternoon and ended up meeting Chelsea there. She was friendly, professional and knowledgable. She really helped us out by answering many of our questions as first time homebuyers. Our process was long and Chelsea's patience through it all was amazing. Her guidance and honesty helped us make the right decisions and we ended up finding the perfect house for our family!

She spent, for what I consider, an extensive amount of time with me on the phone answering any of my questions, providing data on what I was looking for and the condo market in Milwaukee. She was very knowledgeable and made this process incredibly easy for me and took extra steps many other Realtors I've worked with before didn't. I realize it won't always be this easy to buy or even sell your condo/home but she is a true professional a I recommend Chelsea & her team at Keller Williams to everyone I know.

Very knowledgeable and professional. Chelsea and her team explained everything to us in detail since we were first time home buyers and didn’t know what exactly to expect. She provided a folder with lots of useful information. She was very flexible with our schedule and patiently showed us many homes. She helped us negotiate with the seller and we are so happy with our home. Chelsea was very responsive by email which really helped with my work schedule. Thanks a million Chelsea!

She was professional, knowledgeable and extremely accommodating. We plan to work with Chelsea again on both future home purchases and investment properties. If you’re looking for a dedicated professional who can and will deliver on your aspirations, then we highly recommend you work with Chelsea. Thanks again for everything you do Chelsea, we’ll be in contact soon!

A challenging buyer to say the least, with a long and picky checklist was blessed to have the Urban Elm Team working with me. Professional, timely responses, accommodating, patient, kind and real are what you’ll receive from them. I’d recommend this team to anyone!

She is patient in explaining all the details, jargon, and other confusing pitfalls in the world of realty. Her experience shows in her excellent negotiation skills and ability to give keen advice in tricky competitive situations. She pays great attention to detail which is critical when it comes to writing an offer! I never once felt that I needed to double check her work to ensure our needs were documented properly. She was on point with every step. If you want a kind, brilliant, and fair realtor, go with Chelsea. You will not be disappointed!

Being new to this, we had a lot of questions. Shelly provided us with an orientation package with all the information about the terminologies, timeline, and essential steps in the home buying process. Both ladies are knowledgeable of the local area and were very supportive during all the homes we visited. They were prompt to answer our queries and find relevant information whenever required. They helped us in price negotiating and ensured contingency conditions are met by the seller. Help and guidance from our agents made our home buying experience smooth. We will recommend UrbanElm to our friends and family for their home purchase journey.

Helped us out with selling and buying a house. We now live in our dream house. Ty for everything you did. We appreciate you helping us. And we feel they can help you. My wife sold her house within a week on the market. If you need your house sold or your looking for your dream home. You should chose them. Thank you again.

Shelly/Chelsea were kind enough to inform me of the area as I was looking at and put me on the MLS listings and very responsive to all of my questions. When it came time to work on offers, they gave advice and sent multiple items for information on the various questions I had, which was very helpful. They also did reviews of a few places we looked at online and promptly got back to me. It was a very great experience for being out of town.

We initially chose them largely due to their honesty during our first conversation after submitting a request through an online site for a property telling us that likely didn't want to see that house because of the structural condition it was in and stepped into help us find something that was right. It was great having someone that was upfront and honest about what we can expect in the current market but also allowed us to come to our own conclusions about each property after pointing out the good, the bad and the ugly of each place we looked at based on the information that was available. I would definitely recommend working with them and are so thankful we found them as we bought our first home.

She listens to what you need and want in your home a d starts working with you right away. She responds quickly to your questions. This experience was less stressful thanks to her knowledge and dedication. This experience was amazing! I would recommend Chelsea in a heartbeat to anyone looking to buy a home. Thanks Chelsea 🌻

Being new to this, we had a lot of questions. Shelly provided us with an orientation package with all the information about the terminologies, timeline, and essential steps in the home buying process. Both ladies are knowledgeable of the local area and were very supportive during all the homes we visited. They were prompt to answer our queries and find relevant information whenever required. They helped us in price negotiating and ensured contingency conditions are met by the seller. Help and guidance from our agents made our home buying experience smooth. We will recommend UrbanElm to our friends and family for their home purchase journey.

I would have no qualms about recommending her to others.

Shelly, Chelsea and team were super knowledgeable, making us feel confident and educated through the process. We had timely responses and accommodation in seeing all the homes we were interested in as well as quick turnarounds in posting our offers to the sellers. This swiftness along with their market guidance ultimately helped land us our first home. We even needed help navigating through contingencies with the sellers which they happily handled for us. The Urban Elm team’s friendly demeanor and keen approach is a no brainer not only for first time buyers but anyone looking to buy/sell. They made this experience much brighter for us!

We being first time home buyers we are lucky to meet them. They always share details and explain pros and cons and let you take decisions, never tried to push their opinion. I liked the statement from Chelsea when my wife and I were not able to close in a house that we couldn’t agree with each other, ‘Do you feel it like the Home that you want to live here’. Wish both of them all the best

It was a smooth process from start to finish. They helped us sell our current condo and purchase our new home. We did one day of multiple showings and Chelsea was so organized and helpful through the touring process. Highly recommend.

From day one in our search for a new condominium she was devoted to finding the perfect home for us . . not an easy task but very successful. A real professional. Others would be wise to be represented by Chelsea.

Being new to this, we had a lot of questions. Shelly provided us with an orientation package with all the information about the terminologies, timeline, and essential steps in the home buying process. Both ladies are knowledgeable of the local area and were very supportive during all the homes we visited. They were prompt to answer our queries and find relevant information whenever required. They helped us in price negotiating and ensured contingency conditions are met by the seller. Help and guidance from our agents made our home buying experience smooth. We will recommend UrbanElm to our friends and family for their home purchase journey.

Shelly, Chelsea and team were super knowledgeable, making us feel confident and educated through the process. We had timely responses and accommodation in seeing all the homes we were interested in as well as quick turnarounds in posting our offers to the sellers. This swiftness along with their market guidance ultimately helped land us our first home. The Urban Elm team’s friendly demeanor and keen approach is a no brainer not only for first time buyers but anyone looking to buy/sell. They made this experience much brighter for us!

They were outstanding to work with in finding my home. They were patient, responsive, professional, and just an all around pleasure to work with. I'm not planning on selling my new home anytime soon, but if I ever do, I'll be looking to work with these two to help me do it. Thank you, both of you.